Repair Form

Jewelry Repair Request Form

Contact Information:



Preferred Method of Contact:Text MessagePhone CallE-MailVideo Chat

Your Jewelry Item: In this section, please tell us what you’d like to have repaired.

Jewelry Type (Please Check One)
RingBraceletNecklaceEarringsWatch

Your Repair Needs: In this section, please tell us what issue you’d like to address.

Refinish Only: (Includes: Clean, check & tighten, refinish & rhodium plate if applicable) yes

Resizing: Choose the correct size for the item being repaired
Ring Size: 44.555.566.577.588.599.51010.51111.51212.51313.51414.51515.51616.5
Chain/Necklace Length: 161820222430
Bracelet Length66.577.588.5

Watches: In this section, select or check the issue with your watch
Not Running, needs batteryReattach markers/numbersNew BandWatch Spa: (includes: clean band & case, new battery & gasket)
Remove watch links: Add watch links:

Required photos:
Photos of Damaged Item: Place a quarter in your photo for scale.

Close up of Broken Section:

Submission Process: Thank you for submitting the Request Form. A member of the Sturm Bros’ staff will contact you within three business days with an estimate.