Repair Form

    Jewelry Repair Request Form

    Contact Information:

    Preferred Method of Contact:Text MessagePhone CallE-MailVideo Chat

    Your Jewelry Item: In this section, please tell us what you’d like to have repaired.

    Jewelry Type (Please Check One)

    Your Repair Needs: In this section, please tell us what issue you’d like to address.

    Refinish Only: (Includes: Clean, check & tighten, refinish & rhodium plate if applicable) yes

    Resizing: Choose the correct size for the item being repaired
    Ring Size:
    Chain/Necklace Length:
    Bracelet Length

    Watches: In this section, select or check the issue with your watch

    Remove watch links: Add watch links:

    Required photos:
    Photos of Damaged Item: Place a quarter in your photo for scale.

    Close up of Broken Section:

    Submission Process: Thank you for submitting the Request Form. A member of the Sturm Bros’ staff will contact you within three business days with an estimate.