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Repair Form

    Jewelry Repair Request Form

    Contact Information:



    Preferred Method of Contact:Text MessagePhone CallE-MailVideo Chat

    Your Jewelry Item: In this section, please tell us what you’d like to have repaired.

    Jewelry Type (Please Check One)
    RingBraceletNecklaceEarringsWatch

    Your Repair Needs: In this section, please tell us what issue you’d like to address.

    Refinish Only: (Includes: Clean, check & tighten, refinish & rhodium plate if applicable) yes

    Resizing: Choose the correct size for the item being repaired
    Ring Size:
    Chain/Necklace Length:
    Bracelet Length

    Watches: In this section, select or check the issue with your watch

    Remove watch links: Add watch links:

    Required photos:
    Photos of Damaged Item: Place a quarter in your photo for scale.

    Close up of Broken Section:

    Submission Process: Thank you for submitting the Request Form. A member of the Sturm Bros’ staff will contact you within three business days with an estimate.

    Custom Work Form

      Custom Jewelry Design Form

      Contact Information:



      Preferred Method of Contact:Text MessagePhone CallE-MailVideo Chat

      Your Design Goals: In this section, please tell us what you’d like to create.

      Jewelry Types: (Please Check One)
      RingBraceletNecklaceEarrings

      Metal Type:

      Sizing: Choose the correct size. Don’t know the size needed, check I’m unsure.
      Ring Size:
      Chain/Necklace Length:
      Bracelet Length I'm unsure

      Materials for your Design: Please tell us if you have any unused jewelry pieces that you would like to recycle into your new design. Sturm Bros’ specializes in reusing gold, silver, diamonds and gemstones Up-cycling your precious metals and gems, reduces your cost in materials and maintains a sentimental value. If you are unsure about the metal purity or ‘genuineness’ of your unused jewelry piece, select “I’m unsure” and we will help you evaluate the potential of your piece. I'm unsure.

      Inspiration photos: Attach photos or drawings of your inspired ideas.

      Desired Due Date:

      Submission Process: Thank you for submitting the Custom Jewelry Design Form. A member of the Sturm Bros’ staff will contact you within three business days to discuss your project.